 Desktop PC and Laptop Support
Hardware
Installation and Upgrades
- Internal peripherals (video, network & graphics cards)
- Operating systems
- Memory upgrades
- Power Supply Replacement
- Hard Disk Drive Upgrade / Replacement
Resolve system resource conflicts
Installation and configuration of Internet access
Set-up & configuration of Windows 2000/XP/2003/Vista
Windows optimization
Data Backup and restoration
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Hardware Drivers
Install, upgrade, configure and troubleshoot hardware driver
issues
Software Installation, Configuration and Support
Operating Systems
Support:
- Install, configure & support for Windows 2000 /
XP / Vista / 7
- Install, configure & support Windows Server 2000 /
2003 / 2008
- Microsoft Windows Updates
Resolution of Windows crashes & BSOD(Blue Screen Of
Death) issues
Professional assessment of system requirements and capabilities
Install, configure and troubleshoot various software including Microsoft Office 2000
/ XP / 2003 / 2007 / 2010
Troubleshoot system wide software issues
Microsoft Office Updates
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Antivirus Installation and Support
Assessment of
antivirus / antispyware needs & provide support for:
- AVG Antivirus
- F-Prot
Antivirus
- Kaspersky Antivirus
- Norton Antivirus and System Works
- McAfee Antivirus
- Panda Antivirus
- Trend Micro Internet Security & Antivirus
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Peripheral Devices - Installation
& Support
Routers
(Wired & Wireless)
Printers & Print Servers
Scanners
Modems
CD/DVD Drives & Burners
Video and Sound Cards
USB Devices
Internal & External Hard Drives & Enclosures
Monitors (CRT and LCD)
Keyboards/Mice – Wired / Wireless /
Bluetooth
Installation of associated peripheral
software
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Peripheral Devices - Installation
& Support
Installation of PC synchronizing
software
Troubleshooting sync problems
Configure network access
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Devices Supported
Include:
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- cell phones (all makes & models)
- iPad
- iPhone
- Blackberry
- Android
- Samsung
- Sony
- Acer
- Motorola
- LG
- Nokia
- HTC
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